{"id":5120,"date":"2019-08-30T15:52:49","date_gmt":"2019-08-30T13:52:49","guid":{"rendered":"http:\/\/www.uxberlin.com\/?p=5120"},"modified":"2019-10-02T10:10:12","modified_gmt":"2019-10-02T08:10:12","slug":"future-state-journey","status":"publish","type":"post","link":"https:\/\/www.uxberlin.com\/de\/future-state-journey\/","title":{"rendered":"Zuk\u00fcnftige Customer Journeys"},"content":{"rendered":"<p>Drei Soll-Journeys, 10 neue Konzepte, 56 Ideen und eine Menge neu entdeckter oder reformulierter Herausforderungen f\u00fcr Digitalisierung und Organisationsentwicklung stehen am Ende unserer Feldforschung f\u00fcr den <a href=\"https:\/\/www.tuev-nord.de\/de\/unternehmen\/tuev-nord-in-deutschland\/mobilitaet\/\" rel=\"noopener noreferrer\" target=\"_blank\">T\u00dcV Nord Mobilit\u00e4t<\/a>. Zus\u00e4tzlich zu den versprochenen Ergebnissen haben wir zwei gro\u00dfformatige Poster erstellt, eines fasst die zentralen Erkenntnisse der Studie mit illustrativen Zitaten zusammen, ein zweites gibt einen \u00dcberblick \u00fcber die aktuelle Customer Journey und deren zuk\u00fcnftigen Erweiterungen f\u00fcr drei Personas. <\/p>","protected":false},"excerpt":{"rendered":"<p>Drei Soll-Journeys, 10 neue Konzepte, 56 Ideen und eine Menge neu entdeckter oder reformulierter Herausforderungen f\u00fcr Digitalisierung und Organisationsentwicklung stehen am Ende unserer Feldforschung f\u00fcr den T\u00dcV Nord Mobilit\u00e4t. Zus\u00e4tzlich zu den versprochenen Ergebnissen haben wir zwei gro\u00dfformatige Poster erstellt, eines fasst die zentralen Erkenntnisse der Studie mit illustrativen Zitaten zusammen, ein zweites gibt einen&hellip; <a class=\"more-link\" href=\"https:\/\/www.uxberlin.com\/de\/future-state-journey\/\"><span class=\"screen-reader-text\">Zuk\u00fcnftige Customer Journeys<\/span> weiterlesen<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,48,44,47],"tags":[87,85,101,100,102,103],"class_list":["post-5120","post","type-post","status-publish","format-standard","hentry","category-allgemein","category-futures","category-projects","category-user-experience","tag-customer-journey","tag-ethnography","tag-feldforschung","tag-future-personas","tag-innovation-consulting","tag-strategische-beratung","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zuk\u00fcnftige Customer Journeys - UXBerlin - Innovation Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.uxberlin.com\/de\/future-state-journey\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[:en]Future State Journey[:de]Zuk\u00fcnftige Customer Journeys[:] - UXBerlin - Innovation Consulting\" \/>\n<meta property=\"og:description\" content=\"Drei Soll-Journeys, 10 neue Konzepte, 56 Ideen und eine Menge neu entdeckter oder reformulierter Herausforderungen f\u00fcr Digitalisierung und Organisationsentwicklung stehen am Ende unserer Feldforschung f\u00fcr den T\u00dcV Nord Mobilit\u00e4t. 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