We conducted a co-creation workshop to re-design the software and hardware supporting technical inspectors - following up on an investigation of future trends in technical inspection, ethnographic field studies with inspectors at work and basic design sketches that we created based on the ethnographic insights. Flashlight-demos, creative exercises such as heaven and hell and imaginative walkthroughs, and paper-prototyping exercises delivered rich materials for designing a click-dummy and an interactive exhibition of key results to engage stakeholders of inspection at the company premises.
We are conducting an adapted, 4-day format of the Design Sprint for TÜV Nord Mobility, a German but worldwide active technical service provider.